COVID-19 Update

Updated November 2021

We are a home services company and interacting with the public is a big part of what we do. We have a responsibility to be observant of our own health and to take the health of our community and coworkers first.

As of March 9th, 2020 Alberta Furnace Cleaning Calgary has implemented a strict protocol in accordance with the regulations set by Federal, provincial governments and Alberta Health Services. We have implemented this strict protocol that ensures our day to day operations without interacting face to face with clients, keeping with social distancing guidelines and avoiding the proximity of any worker to the general public and coworkers.

Additional Safety Measures We Have Added:

  • Daily pre-screening of staff, including temperature checks
  • Stringent sick policies
  • High focus on handwashing and use of hand sanitiser
  • Observing physical distancing, and eliminating handshaking
  • Disinfection of equipment, tools and handheld terminals after every cleaning
  • Increased frequency of disinfection of vehicle touchpoints
  • Wearing disposable procedure masks in customer homes

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

  • We require our customers to restrict their movement in the home to a limited area, away from our staff
  • Let us know if anyone in your home is self-isolating or quarantined – we will re-schedule your appointment
  • Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 2 weeks to re-schedule
  • Let us know if you or a close contact has travelled outside of the country within the past 14 days – we can re-schedule your appointment to ensure that you can observe the required self-isolation period
  • We are asking our customers to provide access to handwashing facilities for our employees while they are in your home

Physical Distancing During Appointments

Our technicians are required to maintain physical distancing throughout your cleaning appointment, and we are working to minimize the number of people our employees are in contact with. We ask that you and any family present at the time of cleaning stay out of the cleaning area while our employees work and that you do not schedule visitors or other service companies to be in your home while we are present.

For your comfort, if you would rather not be present in your home while our staff are cleaning, this can be set up with our office. Our staff are insured, bondable, and background checked and clean for many customers while they are not home. Payment may be taken over the phone by credit card.

Disinfection add-ons

Early in the onset of this crisis, we realized that we have a very important role to play in helping with this crisis. For duct cleaning, our available Benefect® disinfectant works to disinfect HVAC components and ductwork.

This is not meant to fully protect your home from COVID-19. It is just an additional step or precaution that can be taken. We urge you to follow sanitization guidelines from provincial or federal health officials only.

Current COVID-19 Situation in Alberta

Safety and the public good continue to be our priorities as we move forward, and we want to reassure you of what we are doing to maintain a safe environment as we clean in your home. Our core purpose is “We Take Care of People” – now and through the days ahead, we are committed to this purpose.

Alberta Health Services continues to provide frequent updates. We are monitoring information from Alberta Health Services very closely and will adjust our operations as the situation requires.

Current information is available here:

Rescheduling Appointments

We have a favour to ask. If you are unable to clean right now, instead of cancelling, we are asking you to allow us to move your appointment 6 to 8 weeks into the future. At that time, we will reach out and re-evaluate, and decide whether to go ahead or to move it further out. This will allow us to prioritize your cleaning when you are ready, and hopefully, get people working quickly when the risk subsides.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Grant Carlson
Alberta Furnace Cleaning Calgary

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Lisa Hagen
Lisa Hagen

Left us a 5 star review

Roy was friendly, fast, efficient and the carpets look and smell so much better! We needed service quickly and they fulfilled this request without hesitation.

Roy did a very thorough cleaning of our upholstery. Excellent job.

Very happy with the carpet cleaning. Knowledgeable, efficient and friendly service.

Cleaner arrived early, was super friendly and got every single stain out of our rugs. Highly recommend!

I had the furnace cleaned and within an hour the carpet team came in. It was great to hire just one company to do both jobs.

Alberta carpet cleaning is the most courteous and professional company I have ever had to my house. I was debating ripping up our carpets just due to high traffic and age but they made them look new again. Everyone I dealt with was highly professional and helpful. The little bootees that the technician wore as well as the corner protectors were so thoughtful. Their prices were less than I had been quoted at other places.

My sofa required cleaning. Booking the appointment was quick and easy. They kept me up to date on estimated arrival time and called when they said they would. The cleaner arrived within the time window and was very courteous. The price was a more than estimated but the additional charges were well explained. My sofa looks great! Thank you Alberta Carpet Cleaning.

Justin was a very pleasant and respectful young man.My wife had a couple of comments to make to him and he listened very attentively.Thanks again Justin I would certainly recommend you and Alberta home services for carpet and chairs cleaning.

Very pleased with carpet cleaning!! All around great service and price.

Alberta Carpet Cleaning is very professional and well run. The technician arrived on time, did a great job of cleaning the rug and furniture, and was very polite and pleasant. I would definitely use them again in the future

Great Job by the technician (Roy) that came out. Worked hard and the results were wonderful! He managed to get an old butter (dog puke) stain out! It did take 24 hours for the detergent smell to be gone and for the carpet to feel fully dry. But 10 hours after the wash it was damp enough to quickly run across it into the bed, but we waited 24 hours. Will definitely do this again! $320 for stairs, landing, hallway and 3 rooms with deodorizer. Great price!

Great and friendly service. The cleaning uncovered a deeper stain that showed up the next day and Alberta Carpet Cleaning came back to resolve it without charge or issue. 5 stars!

They did a great job cleaning our carpets. They were on time and worked quickly and efficiently.

Quick. Efficient. CLEAN! Mike is a wonderful gentleman. Thanks AB Carpet Cleaning!

Worked with Mike to get our basement carpet cleaned and it was great. He’s very knowledgable and approachable, gets the job done right and in time!

Carpet looks great, good customer service, and on time!!

Justin was courteous and did a great job. The office was great keeping me updated on his arrival. I've used Alberta carpet cleaning several times. They are my go to choice for carpet cleaning.

Excellent service and I’m very happy with the cleaning of my carpet and stairs.

Great service! Carpet was sent out for thorough deep cleaning and came back looking great. Also quicker than estimated. Thank you!

Just got my area rug back!! Beautiful again! I’ve been using Alberta Carpet cleaning for my area rugs for years! They have never disappointed! They do excellent work!

Alberta Carpet Cleaning phoned to confirm my appointment the day before, they called the morning of to confirm the time they would arrive and showed up within that parameter

Extremely professional in every way. Explained the options without being pushy. The carpets look great. 👌

Mike was very thorough and our carpets looked wonderful when he completed the cleaning. The only negative comment would be their process for confirming appointments is inefficient. I was contacted two days before the day of the cleaning as a reminder, then the day before, and then bright and early (7:15 am) the morning of the appointment. I would suggest that a reminder the day before would be sufficient and during that conversation, a time of arrival could be scheduled to eliminate the early morning phone call

Would definitely recommend this business and Salim who cleaned my carpets. He did an awesome job.

The VERY best! Great guys-and very happy- which makes me happy! My carpets are amazing ⭐️

Very easy to work with, easily reachable and accommodating. From the person who booked me and stayed in touch until the arrival of the technician to the actual technician who was easy to coordinate with and get what was needed to be done. Highly recommend them. I filled out the form online and was contacted right away and got an appointment within 24hrs, which was amazing because I just had to google carpet cleaning service and went with what came up first. The first company said appointment within 24 hrs which was wrong because it took them 24hrs to only contact me and an appointment that was 2 week out. I went back to Google search and went with the second business which was Alberta Carpet Cleaning and they were prompt! Happy to say I totally got lucky with just following my options only and that this company clearly keeping the promises they advertise online on their website. Great work to the admin and the technician!

Mike did a real good job on our basement carpets which now look better than they have in awhile. As he predicted the carpets were dry in around 8 hours which indicates a good operator and good equipment. Definitely will use this Company again

Did our carpets upstairs and down, and furniture - everything looks great!

I have previously rented a machine to clean my carpets and couches by myself, but the quality does not compare to the excellent job that Salem did today. He was professional, and made the effort to do an exceptional job. It looks so much better than when I try to do it myself! I am very happy with my experience.

My carpets are cleaned beautifully. I was given all information on cost and choices up front and clearly. The cleaner was professional and efficient and was able to get specific stains out for me. All went very well. Thanks

Mike did a great job on our carpets. He made sure to explain everything first. The office was great in keeping us informed of when to expect Mike. While it was just a little later than the 8 am - 12 pm window the office kept us informed which we appreciated.

Justin, showed up right on time and they did a great job cleaning my carpets. Thanks again!

We are pleased with the job that was done and would recommend Alberta Carpet Cleaning to friends and family.

I have nothing but good things to say about Alberta Home Services. They were on time & did a great job of my carpets! They look great!

I was considering buying an expensive carpet vacuum but my wife convinced me to get this company to do it. It was amazing. I recommend getting it done with ‘sanitation added’ to the regular cleaning as well! Completely rejuvenated our upstairs carpeted area!